CMTP is recognized for its innovation, quality, and speed in the packaging industry. With a rich legacy spanning almost half a century, CMTP is well-regarded as a leading packaging specialist.
It all started with company Director Chris Meade crafting timber bins in his backyard. From modest roots, CMTP has grown, now boasting 11 state-of-the-art manufacturing sites, with even more expansion on the horizon.
The core values of CMTP shape its ethos. Deeply rooted in family values, this proudly Australian-owned venture is backed by a down-to-earth, dedicated team that's finely tuned to the diverse needs of its clients. Solutions range from customizable pallets to wooden cases, corrugated cardboard boxes, and specialized corrosion protection packaging.
Catering to a broad spectrum of industries, from manufacturing to pharmaceuticals, CMTP oversees every aspect of product design and delivery–from packing and storing to shipping and retail. This way, they can ensure goods always arrive in impeccable condition.
CMTP faced challenges that compromised its operational efficiency and accuracy. At the heart of these challenges was a decentralized system. Each of the 11 sites maintained its own pricing spreadsheets. Fragmentation led to inconsistency, threatening the CMTP's promise of reliability.
Furthermore, the CMTP spreadsheet-based quoting process was slow. It often took two days, end to end. The manual process made updating material costs time-consuming, causing delays and potential errors. This disjointed system also resulted in duplicate data across multiple sites, leading to confusion and miscommunication.
“Having consistent underlying calculations and costs driving pricing has been a game-changer for us,” says Josh Martin, Digital Projects Lead at CMTP.
Once quotes were approved, the manual labor didn't end there. Data from these quotes had to be tediously input into their Enterprise Resource Planning (ERP) system. Additionally, generating CAD drawings and specifications had to be done “by hand,” which took 15-20 minutes per drawing. This time, sink diverted resources away from higher-value activities.
Once quotes were approved, the manual labor didn't end there. Data from these quotes had to be tediously input into their Enterprise Resource Planning (ERP) system.
Having consistent underlying calculations and costs driving pricing has been a game-changer for us.
Additionally, generating CAD drawings and specifications had to be done “by hand,” which took 15-20 minutes per drawing. This time sink diverted resources away from higher-value activities.
CMTP has experienced tangible and impactful results from implementing Epicor CPQ. Most notably, the quoting time has been dramatically reduced from two days to just 5-10 minutes. This swift turnaround means CMTP can deliver quotes and technical drawings to customers at an unprecedented speed–without increasing pressure on their team.
“Epicor CPQ is so simple to use… You start at the top, work your way down, add what you want, and download the quote,” elaborates Martin.
Epicor CPQ has become the single source of truth for CMTP for all configure, price, and quote activities. A fully integrated, centralized hub has helped improve pricing accuracy and ensured consistency across all sites, bolstering CMTP's reputation for reliability.
“Just getting away from the spreadsheets has been fantastic! It’s taken a quoting process that might have a turnaround of two days into something that now takes five to ten minutes max. So that's a massive, massive difference,” notes Martin.
Here are some of the benefits CMTP has experienced:
Centralized quoting system: CMTP transitioned to a unified pricing and quoting system that harmonized operations across all sites. This change eliminated inconsistencies, ensuring a streamlined approach.
Epicor CPQ is so simple to use… You start at the top, work your way down, add what you want, and download the quote.
Rapid quoting time: With the automation of Epicor CPQ, the time to generate quotes was drastically reduced. Complete with CAD drawings, comprehensive quotes are now produced within minutes.
Automatic cost updates: Gone are the days of laborious data entry. Epicor CPQ auto-fetches material costs from the ERP, resulting in an up-to-date and error-free quoting system.
Just getting away from the spreadsheets has been fantastic!
CAD automation with Solidworks: Integrating Epicor CPQ with Solidworks means CAD files are automatically generated for every quote, eliminating manual intervention and accelerating the overall process.
Robust ERP integration: Once quotes are finalized, data flows seamlessly into the ERP system and then to the factory floor. This digital thread ensures a rapid transition from order to production and helps guarantee data integrity.
No-code flexibility: CMTP staff can permit rules guiding the configuration and quoting process with the no-code Snap rules engine. The absence of code makes logic transparent and readable for leadership.
It’s taken a quoting process that might have a turnaround of two days into something that now takes five, ten minutes max. So that's a massive, massive difference.
Empowering New Team Members: The visual tools in Epicor CPQ and Snap help new employees adapt quickly. This shortens the learning curve and boosts overall productivity.
Integrating Epicor CPQ into CMTP operations has significantly improved their efficiency and precision. This transformation has elevated their internal processes and helped enable them to deliver enhanced value to their clients.
The CMTP journey highlights the benefits of embracing advanced technology in the packaging industry. By integrating Epicor CPQ, they not only streamlined their internal operations but also significantly elevated the service quality offered to their clients. The improved efficiency and accuracy show the company's commitment to innovation.
As CMTP continues to push boundaries, they have set their sights on the future, with plans to make the configurator available to their sales team and directly to their customers for self-serve transactions. This forward-thinking approach signifies CMTP's relentless drive to enhance customer experience, positioning them at the forefront of a dynamic industry.
