Boost Your Business with Key Visibility and Accountability

Manage in-house repairs and basic offsite installations and services with the Service Management capabilities of Epicor Financials.

Track returns and disposition processes across your organization using unique returned materials authorization (RMA) numbers that are part of the core module capabilities.

Manage maintenance needs by adding tools designed for maintenance request processing—including planned and ad hoc maintenance.

Dig into field dispatch activities. Let field reps access online knowledge bases, customer service calls, warranty info, and service contracts with built-in case management tools.

Quickly and accurately execute service contracts with automatic billing options for specific customer, products, or service terms. Rapid look-up function to easily track any agreement.