Latest Eagle enhancements promote business growth through increased inventory accuracy, enhanced customer service, and improved staffing decisions
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today introduced several new features and related tools for users of the Epicor Eagle for the Aftermarket solution during the 2018 AAPEX Show in Las Vegas, Nev. Available for implementation on premises or in the cloud, Eagle for the Aftermarket solution is a powerful, comprehensive business management platform designed to help accelerate growth for wholesalers and retailers of motor vehicle replacement parts and supplies.
Eagle for the Aftermarket solution now includes several additional capabilities ideally suited to users who want to save time, improve inventory accuracy, and enhance customer service levels. These include expanded parts serial-number tracking functionality covering both new and rebuilt products, and cores.
New Eagle point-of-sale functionality includes the ability to accept and process both “contactless” and EMV contactless secure payments. Contactless payments utilize near-field communication to transmit payment information without the need to insert or swipe a credit or debit card.
Eagle users can now also upgrade to the Epicor PartExpert GFX electronic catalog interface, which helps businesses drive growth and improve customer service by more quickly identifying all parts needed for a specific repair. Users simply click on application-specific system visualizations to begin each lookup. The corresponding illustrations feature embedded intelligence for each system part. Clicking on a specific part automatically performs a catalog lookup and links the user to additional data such as product images and specifications, warranty information, technical service bulletins, and installation instructions.
In addition, now available to Eagle users are two optional new solutions. Eagle Mobile+, a comprehensive inventory management application, and Epicor Scheduling+, an employee scheduling, assignment, and timeclock application.
Eagle Mobile+ enables store employees to use their Android or iOS mobile devices as physical inventory or cycle count scanners. Users also can save time and improve inventory accuracy by using their mobile devices to receive merchandise. The solution provides seamless access and control of the inventory files, and permits on-the-spot price checks and updates and other timesaving queries. The application can also be used to print new labels for products without returning to a desktop terminal.
The Epicor Scheduling+ application helps Eagle users reduce labor costs while maintaining desired service levels. The application utilizes the business’s real-time and historical point of sale data to forecast staffing needs. Users will also find that it greatly speeds and simplifies the scheduling process, and assignment and tracking of tasks. A comprehensive time clock can streamline tracking of labor hours and communication with most popular payroll services.
To learn more about the Eagle for the Aftermarket solution, including the latest features and optional tools, contact your Epicor representative, call +1.800.999.1809, email automotive.marketing@epicor.com, or visit the Epicor booth (2238) during this week’s AAPEX Show in Las Vegas.