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Empower Your Team with Real-Time Issue Tracking and Resolution

Epicor Advanced MES Next Gen Andon is a comprehensive issue-tracking solution designed for manufacturing environments. It helps your team capture and prioritize safety, quality, and maintenance issues. With automatic alerts, flexible workflows, and real-time reporting, it supports seamless collaboration and helps drive continuous improvement across your operations.

  • Track issues related to safety, quality, maintenance, and more
  • Automated alerts and ticketing based on custom rules
  • Real-time issue visibility through dashboards and displays
  • Mobile-friendly and easy-to-use interface
  • Supports continuous improvement initiatives
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Benefits

Industrial engineer at work with safety glasses

Real-Time Issue Tracking Across Key Areas

Track and prioritize issues in safety, quality, and maintenance with real-time visibility and intelligent alerts that keep your team informed and responsive.

Drive Continuous Improvement

Leverage advanced analytics and automated workflows to drive follow-up actions and improve processes based on real-time data.

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Mobile-Ready for On-the-Go Access

Access issue tracking, reporting, and alerts from any smart device, allowing your workforce to stay connected and responsive anytime, anywhere.

Features

Automated Ticketing

Automatically create tickets based on rules, ensuring immediate action for critical issues.

Configurable Workflows

Define workflows and escalate issues automatically based on customizable parameters and timeframes.

Real-Time Analytics and Dashboards

Monitor issues with pre-configured charts and real-time data, accessible from any smart device or display.

Smart Alerts

Set intelligent notifications for escalations, status changes, or unacknowledged tickets to ensure timely resolution.

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