Other Materials

Epicor BisTrack Cloud ERP Services Specification (Single Tenant)

(Updated December 17, 2019)

For single tenant SaaS or hosting-based services offerings supplied by Epicor applicable to Epicor BisTrack

Epicor Controlled Release Agreement

(Updated January 8, 2020)

For use with control release products or services furnished on an evaluation basis

Epicor BisTrack Cloud ERP Services Specification - Azure Single Tenant

(Updated October 26, 2022)

For Azure single tenant services offering supplied by Epicor applicable to Epicor BisTrack

Epicor Cloud ERP Services Specification (Single Tenant)

(Updated April 25, 2020)

For single tenant SaaS or hosting-based services offerings supplied by Epicor applicable to Kinetic

Epicor LumberTrack Cloud ERP Services Specification - Azure Single Tenant

(Updated May 17, 2023)

For Azure single tenant services offering supplied by Epicor applicable to Epicor LumberTrack

Product Specific Terms and Third Party Applications Terms

Find product-specific terms and descriptive information for select Epicor products

Epicor Service Level Agreement and Services Specification for SaaS Services and Hosting Services

(Updated July 24, 2024)

For Software as a Service (SaaS) and hosting-based services supplied by Epicor (excludes single tenant SaaS or hosting based services offerings applicable to Kinetic)

Acceptable Use Policy

(Updated February 21, 2023)

For Software as a Services (SaaS), application management and/or other managed services Products offered by Epicor or its suppliers online

Epicor Business Associate Supplement

For use when Epicor is engaged as a Business Associate under HIPAA

Data Authorization – For Shops Participating In The SiriusXM for Shop Customers Program

Authorizes Epicor to collect certain data in connection with a SiriusXM for Shops Customer program