Propello Learning & Support

Every function on every screen throughout the solution is laid out to be easy to use—uncluttered, intuitive, and logical—no matter what kind of device a user chooses. Whether working at point of sale (POS), helping customers, or performing inventory tasks, your team members can enjoy instant access to the help and information they need with Propello’s learning tools.

Propello simplifies the process of bringing team members up to speed quickly through a list of onboarding tasks specific to system function and user role. When help is needed, it’s readily available in a variety of formats that let each user learn the way they like to learn—reading, viewing, doing (with just the right guidance), or a combination. The Propello Help Center is always just a click or tap away, providing a handy list of choices.

To ensure users new to a task learn quickly and correctly, you can specify which learning resources are “recommended experiences” before a function can be used. Propello tracks every user’s progress. As a result, key tasks are performed properly, accurately, and in less time. The Help Center tracks each user’s progress providing management with valuable feedback.

The Propello POS and retail management platform is complemented by a team comprised of analysts with industry experience to provide support when you need it. Propello Support is dedicated to a highly responsive software support experience so you can make the most of their time and continue running and growing your business