Eagle Loyalty is a fully-realized rewards program that rivals those of national chains. It fully integrates with your Eagle system and keeps your costs low. No outside services are needed, so there’s never a concern about monthly or transaction-based fees. You make the rules, you own the data, and you and your customers reap all the rewards.
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Benefits
With Loyalty, your customer receives a loyalty number, and the Eagle system tracks every purchase they make. Customers present a store-branded loyalty card, key fob, or other item that identifies their loyalty account. Points are assigned to purchases based on rules you set up, customers are rewarded for their purchases, and you reap the rewards of a more engaged customer.
Create incentives that keep customers coming back, all while maintaining complete control over your rewards “liability,” easily adjusting the program as needed. Encourage shopping that maximize margins and profits. Reward purchases you want by excluding less profitable departments from point calculation. You can also set up expiration dates for loyalty-related gift card balances.
Keep a “purchasing scorecard” for every customer—and know who your best customers are. Frequent shoppers earn more rewards and visit your business more often to redeem their rewards. As customers accumulate loyalty points, you build a privately-owned database of purchasing behavior that can be mined to shape ongoing strategies.