In today’s competitive manufacturing landscape, worker productivity is paramount. This commissioned study conducted by Forrester Consulting on behalf of Epicor highlights the transformative potential of modern ERP systems in streamlining operations and boosting productivity. Key findings from the study, which are based on a composite organization representative of interviewed customers with experience using Epicor, underscore improvements like a 20% rise in business user productivity and a 40% gain for ERP support teams, achieved by simplifying complex processes and centralizing data access.

Connecting Workers with Productivity-Enhancing Tools

At Epicor, our commitment to empowering the Connected Worker is enhanced by our acquisition of Acadia Software. Acadia’s Connected Worker platform offers tools that empower employees and support continuous improvement, bridging the gap between shop-floor operations and strategic decision-making. With real-time insights, user-friendly interfaces, and collaboration tools, workers gain the resources needed to make informed decisions, improving both efficiency and safety.

For instance, Acadia provides digital work instructions that are accessible via mobile devices, enabling workers to follow standardized procedures with ease. This helps ensure consistency in task execution while reducing errors. Additionally, Acadia's platform enables businesses to capture employee feedback about daily processes, facilitating continuous improvement and engaging teams in refining workflows.

Tailored Solutions for Worker Efficiency

Epicor solutions are designed to enhance worker productivity by eliminating barriers to efficiency. Built with you, for you, Epicor Kinetic simplifies tasks like reporting, pricing adjustments, and data analysis, allowing workers to spend less time troubleshooting outdated systems and more time driving value.

These productivity enhancements can lead to measurable results. The composite organization realized a 6.6% improvement in net revenue by Year 5, thanks to operational efficiencies and streamlined workflows. Additionally, faster implementation timelines—reducing deployment time by 20%—help ensure quicker returns on investment.

Continuous Improvement with Epicor Ideas

Epicor doesn’t stop at delivering solutions—it actively seeks feedback on how to help them evolve. The Epicor Ideas platform allows customers to contribute feedback directly to product development. This helps ensure that any new enhancements address the challenges workers face daily. Recent customer-driven improvements included more intuitive user interfaces and additional integrations with smart tools, simplifying workflows.

A manufacturing client, for instance, used Epicor Ideas to request enhanced inventory management capabilities. This feature now allows workers to monitor and manage inventory levels in real time, leading to better resource allocation and reduced waste. Such collaborative development empowers users to add valuable input on how Epicor solutions can meet the evolving needs of current manufacturing environments.

Delivering Results for the Modern Workforce

By combining tailored solutions with customer-driven innovation, Epicor empowers manufacturers to unlock their workforce’s full potential. Faster implementation timelines, streamlined workflows, and real-time data access translate into higher efficiency and greater satisfaction for workers at all levels. These efforts can also deliver significant cost savings, such as the nearly $1 million saved over five years from decommissioning legacy systems.

Epicor Kinetic has already proven its value in increasing gross margins by up to 1.9%, reducing lead times, and enabling teams to achieve more with less effort. Together with Acadia’s Connected Worker capabilities, Epicor helps ensure that productivity gains aren’t just about numbers—they’re about creating an environment where every worker feels equipped, informed, and engaged.

When worker productivity thrives, so does your business. With Epicor, manufacturers can confidently navigate the challenges of a rapidly changing industry while fostering a workforce that drives innovation and excellence.

Andrew Robling
Epicor Principal Product Marketing Manager

Andrew Robling is a Principal Product Marketing Manager at Epicor, where he leads the development of innovative solutions for the manufacturing industry. Andrew was educated at Princeton University and is based in Georgetown, Ontario.

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