Supply chain challenges affecting manufacturers over the past several years are not going away soon. Some industries were upended so dramatically that it could take years to get back to pre-pandemic operations. It’s a systemic problem without easy solutions, but used strategically, your ERP system can be a very effective instrument for navigating through supply chain turbulence.  

3 Ways ERP Software Builds Supply Chain Resilience

1. Advanced analytics

Business intelligence (BI) tools, coupled with data from your ERP, can help you analyze situations and adapt more quickly with actionable insights. You’re already using ERP data to manage production and inventory, but it might not provide the level of analysis you need for making insightful, strategic decisions.

Using BI tools to analyze performance—including Overall Equipment Effectiveness (OEE), run rates, scrap, yield, energy consumption, material consumption, and fill rates—can have a big impact on supply chain effectiveness.

For example, you can review data from truck utilization and dock capacity to help optimize how you move and receive product. With record fuel prices, uncovering gaps in these areas can be significant. BI tools can help you uncover how you can optimize your shipments and help you analyze OTIF (on-time-in-full) customer shipments to uncover inefficient areas.

Advanced analytics also can help you analyze long-term, aggregated data to quickly and easily identify why certain product outcomes happened and perform “what-if” analysis with diagnostic tools. Using business analytics, you can evaluate inventory performance compared against your competitors and the industry overall, and identify historical patterns to model future purchase patterns and possible changes to make in your product mix.  

2. One system for all

Nothing says ‘inefficient’ more than using multiple software systems when you can perform better with just one. This is especially true if you have systems that do not integrate with each other. Using supply chain management (SCM) software that’s integrated with your ERP is essential—from shipping and receiving to support for multiple carriers and rate shopping. The benefits of a robust ERP system go well beyond SCM. You can connect all elements of your business, including finance, engineering, and HR. Using one system provides a single source of truth and makes it easier to train and onboard new employees.

Gaining the most via your SCM and ERP software includes a robust warehouse management system with serial tracking, supplier managed inventory, and forecasting. Warehouse management tools that use handheld devices to scan inventory can improve transaction processing time, increase accuracy, and reduce errors.

Coupling your ERP with SCM tools also connects the dots between planning and scheduling, job management, and sales order management. For example, it allows your sales teams to see what is available to sell, or when customer jobs will complete or might need additional information.

3. Anytime/anywhere access

Predictive analytics, real-time data, internet-connected machinery, and automation enable you to be proactive in identifying and solving potential supply chain issues. Leveraging familiar technology—like mobile devices—to access this data is an effective time-saver for warehouse and production functions. Access to this data permits fast, easily understood, and up-to-date perspective on the state of your inventory, so you can track performance against critical metrics and actual supplier lead times. You also can spot opportunities to rebalance stocks, helping to uncover root causes of operational inefficiencies.

The need for anytime/anywhere access to business-critical data became all too real during the pandemic. Real-time access to critical data enables key employees to make point-of-activity decisions, and you can address potential issues before they become problems. Not only can cloud-enabled ERP help your employees reduce response times, it also can help your customers serve themselves. With the cloud, you’re no longer limited to serving your customers in the traditional sense (i.e., being at your computer in an office). You can respond to customers on the fly—literally on an airplane—while the customer is on the golf course. You can provide pricing to users immediately, while configuring products. Cloud-enabled ERP allows customers to create, edit, and track orders and make payments. Not only does this save time for all parties, but it also allows customers to access data on their smart phone.

Now Is the Time to Act

Many tools to mitigate supply chain challenges already are in your arsenal. The challenge is prioritizing their use and budgeting the time it takes to integrate data analysis in a meaningful way. Partnering with a technology provider that understands your industry and business challenges is essential to your success.  

Find out more about how Epicor for Manufacturing can help you do business better. Download the Supply Chain of the Future eBook.

Mark Jensen
Director of Product Marketing

Mark is a Product Management and Marketing leader with over 25 years of experience in ERP software. He started his ERP career at Great Plains Software and worked at Microsoft after they acquired Great Plains. Mark has been at Epicor for over 8 years and leads a global, cross-functional Product Marketing team bringing Epicor products to market. 

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