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Connected Worker Platform

Acadia is a leading Connected Worker platform, providing a robust SaaS solution that empowers frontline workers with real-time insights, digital work instructions, and skill management tools. The platform enhances operational visibility, compliance, and workforce engagement across various industries, including manufacturing, logistics, retail, and more.

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Benefits

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Empower Frontline Workers

Provide real-time insights and digital work instructions, enabling workers to perform tasks efficiently and independently, improving productivity and reducing errors.

Continuous Improvement

Capture real-time feedback from the frontline and the back office to identify inefficiencies. Inject process changes directly into workflow with tools that drive adoption. Streamline continuous process improvements across your entire organization.

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IT workers watching tablet

Faster Training and Optimized Skill Development

Accelerate learning with interactive digital tools that help employees become proficient quickly. Onboard new hires, reskill existing teams, and cross-train veterans to fill skill gaps. Track and manage workforce capabilities to ensure employees are equipped to meet operational demands.

Epicor is honoured to be recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises, for two years running.

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Features

Real-Time Alerts and Task Management

Automate task assignment, track completion, and collaborate across teams ensuring critical activities are completed accurately and on time. Capture real-time feedback to improve processes and identify problems quickly.

Skills Management

Track, assess, and develop employee capabilities with digital tools that create visibility for individuals and the entire organization.

Content Management

Manage and deliver essential work instructions, SOPs, and policies directly to frontline workers though an intuitive platform, driving consistency and compliance.

Workflow Automation

Streamline operations by automating content reviews and approvals. Enable subject matter experts to contribute without distracting their focus on value-added activities.

Interactive Training

Provide engaging, on-the-job training and assessments though multimedia content, quizzes, and evaluations that reinforce learning and comply with standards.

Feedback Management

Capture actionable employee feedback on all content in Acadia to identify opportunities for incremental improvements. Manage feedback with tools that help you route and approve feedback-related events.

Multilingual Capabilities

All content in Acadia can be automatically translated using your preferred translation engine. The translated content will be entered into workflow for review by native speakers.

Mobile Accessibility

Enable frontline workers to access critical information and perform tasks from any internet-enabled device, anywhere, ensuring continuous operations even in remote or field environments.

Analytics and Reporting

Utilize built-in analytics to gain insights into operational performance, track key metrics, and support data-driven decision-making across your organization. Integrate with the data warehouse to correlate employee productivity data with other key operational metrics.

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Integrations

Easily integrate with existing enterprise systems (SSO, ERP, HRIS, MES, QMS, Credentialing, LMS, Compliance, IoT) for automated event triggers, authentication, or reporting outputs. This helps maintain data consistency, reduce friction, and enable holistic management of operational data.

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