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BisTrack Journey Planner

BisTrack Journey Planner simplifies the critically important tasks of delivery scheduling, vehicle selection and manifest creation.

It helps you optimize truck and driver usage, boost efficiency, minimize errors and keep customers satisfied.

The solution is built around near real-time order tracking, which includes essential features for capturing, adjusting, and sharing orders, credit notes, delivery status, and change-order activity with all relevant staff and customers.

Enjoy improved accessibility and flexibility with Journey Planner on BisTrack Web.

Benefits for BisTrack Journey Planner

  • Save time by creating easy, optimized delivery schedules and manifests
  • Boost customer satisfaction and loyalty with more accurate deliveries
  • Help avoid costly disputes with a mobile app that lets drivers easily document deliveries
  • Keep your team updated on deliveries and pickups, orders, and credit notes
  • Help speed payments with automated invoicing upon delivery
  • Help control costs by optimizing vehicle and driver usage
  • Help increase driver productivity with manifests, drop notes, maps, and driving directions

Features

Epicor BisTrack Delivery

BisTrack Delivery is a mobile app that helps drivers quickly get to each delivery site, assisted by mapping software, and easily record and document deliveries and pickups. Available for touch-screen-capable iOS™ and Android™ devices.

It serves two important purposes:

  •  Keeping BisTrack (and fellow staff) updated on delivery/pickup status and location
  • Capturing proof of delivery that prevents many disputes and makes other issues easy to resolve.

Benefits

Easily document both deliveries and pickups

  • Instantly document when and where an order was delivered or returned goods were picked up
  • Snap pictures of delivered goods at a delivery site and associate them with an order
  • Capture client signatures and associate them with a completed delivery
  • Automatically update orders to “delivered” in real-time
  • Automate invoicing of delivered orders
  • Document pickups of flagged credit notes with signatures and pictures
  • Initiate a transaction by scanning the barcode on a delivery order or by entering the order or credit note number
  • Document proof of delivery/pickup quickly and easily with an intuitive user interface

Use mapping and GPS for journey tracking

  • Provide your driver with the map route to next stop on the journey manifest
  • For comprehensive vehicle tracking and real-time route management using GPS technology, integrate BisTrack with one of our GPS solutions partners: GPS Insight or Geotab GPS
  • For comprehensive vehicle tracking and real-time route management using GPS technology, integrate BisTrack with one of our GPS solutions partners: Trimble Maps, GPS Insight, and Geotab GPS

Keep orders, credit notes, and deliveries up-to-date

  • Gain instant access to BisTrack sales orders and credit notes once the driver records deliveries and pickups in the field
  • Provide delivery pictures and signatures online using Epicor Web Track for fewer customer inquiries and back-office hassles
  • Available via a wide range of mobile devices
  • Compatible iOS or Android device
  • Connect with Wi-Fi and/or mobile network connectivity
  • Download the BisTrack Delivery app from the App Store® or Google Play™ Store

System Requirements

For BisTrack Delivery

  • Android or iOS Mobile Device (smartphone, tablet) with touch-screen, camera, and GPS capability.
  • Wi-Fi or mobile network access

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