Each customer agreement with Epicor consists of an Order, Master Customer Agreement (MCA) Master Terms and Conditions, one or more Product Supplements specific to the product or service type(s) acquired, and where applicable, a Service Level Agreement (SLA), Services Specification and/or Data Processing Addendum where specified.
A customer Order may also be subject to product-specific terms and descriptive information for select Epicor products and services identified with a hashtag (#) symbol and terms governing certain third-party applications identified with an asterisk (*). Read More
The Master Terms and Conditions (Master Terms) describe general legal terms that apply to customers who acquire products and services from Epicor
Epicor MCA Master Terms and Conditions
(Updated May 8, 2024)
One or more Product Supplements also apply to specific products and services customers acquire from Epicor
Learn MoreCertain product and services offerings are subject to other materials such as Epicor’s Controlled Release Agreement, Service Level Agreements (SLAs), Acceptable Use Policies or Services Specifications
Learn MoreData processing addenda applicable for whom Epicor processes “Personal Data” as defined under the EU General Data Protection Regulation (GDPR) or “Personal Information of a Consumer” under the California Consumer Protection Act (CCPA)
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