This PRIVACY NOTICE FOR TEXAS RESIDENTS (“Privacy Notice” of “Collection Notice”) is provided by Epicor Software Corporation (“Epicor” and collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of Texas (“consumers” or “you”).
This Privacy Notice is a Texas-specific Notice at Collection and is prepared and published in accordance with the Texas Privacy and Security Act (“TDPSA”).
This Privacy Notice is supplemental to Epicor’s European and US Privacy Policy.
Any terms defined in the TDPSA, and the proposed regulations have the same meaning when used in this Privacy Notice.
Information We Collect
We collect offline and online personal data that you provide us voluntarily or for which you otherwise consent to collection. Personal data means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. (“personal data”).
We have as a company collected the following general categories of personal data within the last twelve (12) months and may use or disclose such personal data for one or more business or commercial purposes:
Sensitive Personal data
Sensitive personal data is a subtype of personal data consisting of specific categories of personal data. We do not knowingly collect sensitive personal data or use it to infer characteristics about a person. When using Epicor products and applications (including products offered by some Epicor affiliates such as Grow.com through Grow.com website or other web based portal) Epicor has strict contractual measures in place (under Epicor’s Master Customer Agreement, Master Terms and Conditions) that prohibit you from providing and/or uploading and/or sharing sensitive personal data with Epicor and, as such, Epicor does not collect any sensitive personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We do not collect any information about criminal convictions and offences, and you should not provide such sensitive personal data to Epicor.
Sharing Personal data
We may disclose your personal data to a third party, our affiliates, agents, or service providers and other third-party vendors for a business purpose as described above. When we disclose personal data for a business purpose, we enter a contract that describes the purpose and requires the recipient to keep that personal data confidential and not use it for any purpose except for fulfilling requirements and services being performed under contract.
Do Not Sell. We do not sell personal data (including sensitive personal data) and in the preceding twelve (12) months, we have not sold any personal data. However, we do share information with third parties but only as directed by you through your opt-in to non-essential cookies.
Your Rights
TDPSA provides Texas residents with specific rights regarding their personal data. This section describes those rights.
Submitting Consumer Rights Requests
To exercise the rights described above, you can contact us by submitting your request by either:
Only you or your authorized agent may make a verifiable consumer request related to your personal data. If you use an authorized agent to submit a request on your behalf, we may require that you (1) provide the authorized agent written permission to do so and provide a copy of the authorization to us; and (2) that we verify the identity of the authorized agent. These will not be required if your authorized agent can provide to us a copy of a power of attorney pursuant to Probate Code sections 4000 to 4465.
You may only make a verifiable consumer request twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal data provided in a verifiable consumer request to verify your identity or authority to make the request.
Response Timing and Format
Upon receiving your request to know or a request to delete, we will process your request or notify you if the request requires an extension or will be denied.
We are required to provide a respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period. If you have an account with us, we may deliver our response to that account. If you do not have an account with us, we will deliver our response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Financial Incentives
We sponsor promotional contests and sweepstakes and use the information we collect for marketing purposes. You must opt-in to receive the incentive and will have the right to subsequently opt-out.
Non-Discrimination
We will not discriminate against you for exercising any of your consumer rights.
Changes to this Privacy Notice and Policy
We reserve the right to amend this privacy notice and policy at our discretion and at any time. When we make changes to this privacy notice and policy, we will notify you through a notice on our website homepage.
Contact Information
If you have any questions or comments about this Privacy Notice, the ways in which we collect and use your personal data, your choices and rights regarding such use, or wish to exercise your rights under Texas law, or need this disclosure in another format you may address your questions or comments to:
Epicor Software Corporation
Las Cimas II
807 Las Cimas Parkway, Suite 400
Austin Texas 78746
USA