The 2025 Guide to Agile Aged Care

Australian aged care organisations are accustomed to change. With everything that has been thrown at the sector over the last decade, it’s little wonder that many organisations have emerged stronger from the experience and have developed an inherent capability to navigate transformation. 

The trend towards older Australians staying at home has been a feature of the last decade. In 2023, the market reached a tipping point, as more people accessed long-term home care than the number of people in residential care.

This evolution means that forward-looking leaders need to play a visionary role in setting their organisations up for success in a dynamic market. Consider these two key questions: Out of all the aged care providers in the market today, why should someone seeking care choose you? Why will your existing clients stay with you?

Taking the time to explore the ‘why’ behind your mission, vision, and actions will help ensure that both your aged care clients and your organisation's stakeholders are better off in this new landscape.