Sales order entry is part of nearly all manufacturing operations, setting the tone if not the speed for the entire process. Too often, sales order entry is done manually, which is labor-intensive and time-consuming, costing valuable employee resources, depending on the complexity of the order. Differences in the way orders are received—whether via mail, faxes, or email; as paper, PDFs, spreadsheet, or other electronic files—adds to the confusion and creates opportunities for errors.
Since sales order entry is a critical part of the sales transaction, it makes sense to automate the process and eliminate many of the errors associated with manual sales order entry. A module in the Epicor Enterprise Content Management suite, Sales Order Automation (SOA), takes the extra work and worry out of sales order entry.
The process is as follows: