Epicor Commerce Base. The B2B/B2C Functionality Most Sellers Need
Because digital eCommerce needs vary, Epicor Commerce offers a choice of tiers with different features. Epicor Commerce Base includes the B2B and B2C eCommerce functionality that most sellers need and allows you to choose among a fixed set of options and multiple 'certified extensions' with standard implementation hours.
Configurable Themes and Automatic Upgrades for Base
For Base, choose among three themes, dual color, array and 'Inspire Me’. Pick your primary and secondary colors and leverage assets to reflect your particular industry. If you have multiple stores, you can choose different themes for different stores.
The Base Tier include automatic upgrades so you do not have to worry about staying up to date with new Epicor Commerce releases or with security patches.
Access Rights
Create roles and limit visibility to features and functions for specific users.
Analytics and Reporting
The Admin dashboard provides an overview of sales and customer activity. The graph on this dashboard displays the orders and amounts for the selected date range.
AR Payment
Make it easy for your "On-Account" buyers to pay off their open AR by allowing them to make credit card payments against open invoices in My Accounts Open AR.
Automated Updates
Stay connected with our latest bug fixes and features with automated updates.
Attribute-Based Filtering
Stay connected with our latest bug fixes and features with automated updates.
Budget Limits and Approvals
Set order limits for buyers and ERP accounts.
Buyer-Specific and Job Contract (Prophet 21 only) Pricing
Use configured job contracts from Prophet 21 in Epicor Commerce without duplicating or recreating.
Certified Magento Extensions
CPQ for Dealer Portal (Kinetic only)
Epicor CPQ brings advanced rules, visualization and process automation to Dealer Portal, providing manufacturing sellers with an advanced way to configure, price and quote products within their dealer network.
Customer Maintenance, Customer SKU and Customer Lists
Improve buyer efficiency and personalization with a user experience that increases their loyalty-and your profitability. Enable them with self-service tools that allow them to create, edit and manage lists and/or customer SKUs, add or remove company contacts easily.
Dealer Portal (Kinetic only)
The Dealer Portal captures all dealer activity through a single, easy-to-use portal, establishing a single thread of data that connects all transactions at the dealer with your back-end ERP. You gain full visibility into the business, make it enjoyable for dealers to work with you, and drive business growth as the preferred, innovative brand.
Epicor Help Implementation
Access and search training and documentation centrally via a single source, Epicor Help.
Dynamic Menu Options
The 'Mega Menu' is a graphical, dynamic menu bar that displays category listings with subcategories. It can include additional images to promote particular categories, sales and discounts. Images draw your customers' attention and simplify navigation throughout your site, decreasing store bounce rate and improving sales.
Elastic Search
Robust search with real-time typeahead results, images, hot searches, clickable category results and CMS pages. Boost or bury particular products to support promotions and marketing efforts.
Enable Self-Service
Enable personalized self-service so that buyers see:
Epicor Commerce-based Promotions
Promote purchases of particular products by including them as featured, best seller and newly arriving products on your home page.
Epicor Payment Application Integration (Kinetic, Prophet 21and BisTrack only)
Epicor Commerce is integrated with the Epicor Payment Application (EPA).
Hierarchical Catalog Structure
Let buyers view their purchase activity by item or by category, with the ability to "drill down" into the category hierarchy to the item level. Buyers can get summary or detail level information on an item-by-item basis and view purchase history information in graphical format. They can also easily add items from these reports to a new shopping cart.
In-App Notifications
Subscribe to get advance notice of future upgrades so you don't miss them via email with the click of a button.
Integration with CPQ for Custom Quotes and Orders (Kinetic only)
Epicor Commerce is integrated with the Epicor CPQ.
Integration with Quick Ship for Rate Shopping (Kinetic and Prophet 21 only)
Epicor Commerce is integrated with the Epicor Quick Ship. Quick Ship offers Rate Shopping at time of quote, order or shipment to keep your customers' shipping costs low and drive loyalty for your business. Calculated freight automatically flows back to your ERP platform for automated invoicing of freight charges.
Epicor Commerce customers can pull these rates into Epicor Commerce and rate shop at checkout; no need to maintain shipping rates in both applications.
Layered Navigation
Make it easy to find products based on category, price range or attributes. Layered navigation displays in the left column of the search results and category pages.
Manage Shopping Lists and Returns
Create and manage frequently ordered items as lists and reuse them as needed.
Messaging: Kinetic, Prophet 21and Eclipse Software to Website
Create and manage frequently ordered items as lists and reuse them as needed.
Multilingual (Kinetic and Prophet 21 only)
Manage your store in local language.
Multicurrency (Kinetic, Prophet21 and BisTrack only)
Manage your store in local currency.
Multiple Selling Locations
Epicor Commerce provides an option to display and choose location.
Multi-Storefront and Themes
Create and manage multiple stores based on language and currency and configure themes based on store.
Newsletters
Subscribe to the latest updates using the Newsletter subscription option.
Payment Options
Epicor Commerce offers multiple payment options, including Payment on Account, credit card, terms, PayPal, and Amazon with Google reCaptcha support.
Place Repeat Orders / Re-Orders
Enable buyers to reorder easily from his/her past orders.
Product and Catalog Browsing
Let buyers browse for particular items and guide them to the right content and product pages.
Product Subscriptions
Encourage repeat purchases and increase buyer efficiency by designating particular products as subscription products. Create custom subscription plans, end dates and offer discounts. Buyers may be interested in subscribing to products they use frequently or to take advantage of a discounted rate. Accept recurring payments for B2B accounts.
Punchout Capability
Epicor Commerce Base Punchout uses the cXML protocol to enable an electronic handshake between the procurement system and your website to securely send the necessary details, such as the customer-specific catalog, special prices, and other relevant information.
Related / Upsell / Cross-Sell /Substitute Products
Display related or substitute products on product detail pages to promote particular products, encourage additional, higher value purchases or suggest alternatives when a given product is unavailable. You can also display cross-sell products here or when shoppers view their cart. The cross-sell block displays a selection of items marked as cross sells to the items already in the cart.
Recommended Lists
Create and manage lists that recommend certain products to be purchased in conjunction with other products.
Sales Rep Feature
Sales reps can log into accounts they manage. They can see specific pricing and products and place orders.
Save Cart - Multiple Lists
Let buyers add products to lists from multiple places on your site, including the product list and detail pages, related and substitute product sections as well as the shopping cart. Buyers can save products and associated quantities to their lists.
Shopping Cart
Let buyers add items to a standard online shopping cart that is submitted to your back-end system for order processing. Items added to the cart but not ultimately ordered remain in the shopping cart to be purchased during a future visit.
Social Media and Banners
Add social media links in your site footer. Display banners as slides under the menu bar to announce sales, promotions and special offers.
Specific and Restricted Product Lists
Proprietary products only available to certain customers; products restricted only for sale to certain zip codes.
User-Defined Attributes and Fields from Epicor Commerce
Extend regular Epicor Commerce checkout, quotes and returns pages to send user-defined fields.
User-Defined Attributes from the ERP (Kinetic Only)
Add user-defined fields for orders, quotes and customer returns.