Individual Rights Request

(Updated July 2024)

Epicor strives to protect Personal Data that we receive. We ask that you complete this form so that we have a written record of your request and so that we can promptly provide the information that you are requesting in accordance with applicable data protection and privacy laws including the EU General Data Protection Regulation (EU GDPR) and the UK General Data Protection Regulation (UK GDPR).

So that we may verify your identity, you are required to provide your Epicor employee number and/or your Customer Account Number and other contact information. Epicor does not have a legal duty under EU GDPR and UK GDPR to respond to requests for Personal Data that Epicor processes for and on behalf of its customers. All requests for Personal Data - that Epicor processes as a Data Processor for and on behalf of its customers - will be forwarded, by Epicor, to the relevant customer for handling.

Once completed, please click ‘submit’. We will make every reasonable effort to respond to your request within one month of the submission of this form. If we require additional information or clarification, we will notify you and our response may be delayed.

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1. Contact Information

Title *

Other (please state)

Family Name *

First Name(s) *

Status *

Correspondence address *

Daytime contact phone number *

Business Email address (if any)

2. Request Details

Part A

Please tick the records and/or information you require. We will only provide you with data that you have requested that we hold in our records.

Please supply me with a copy of all Personal Data pertaining to me that you hold

Please supply a copy of my Personal Data in a machine-readable format to the following entity at the contact information list below:

Part B

If you have not ticked any boxes, please provide a description of the specific Personal Data requested

Part C

If you object to our processing of your Personal Data, please provide a description of the specific Personal Data that you object to and the reasons for your objection

Part D

If you are requesting that we restrict the processing of your Personal Data, please indicate the specific processing to be restricted

Part E

Please provide the dates when the Personal Data requested was provided to Epicor (if known)

3. Request for Rectification or Erasure of Personal Data

Please list the specific Personal Data that you believe is not complete and/or not accurate and the requested correction to (or deletion of) your Personal Data in the columns below:

Add new row

4. Identification

Please provide your Epicor Employee Number, your Customer Account Number or your Site ID Number.

Employee Number

Customer Account Number

Site ID Number

Important Note: Information submitted via e-mail and/or via Epicor.com, is subject to interception or incorrect routing, and the internet is not a fully secure communications channel. Please consider this prior to submitting any information to Epicor via email or Epicor.com. While Epicor follows generally accepted industry standards to protect the information submitted to us, no method of transmission over the internet, or method of electronic storage, is a hundred percent secure. Therefore, while Epicor strives to use commercially acceptable means to protect your Personal Data, Epicor cannot guarantee its absolute security. If you would prefer to submit this form via post, please print the completed form and mail it to Epicor Software (UK) 6 Arlington Square West, Bracknell, Berkshire RG12 1PU United Kingdom, marked for the attention of Legal Department.